Order Forms

We are in the process of updating our website for the new year to come. Yet, right now it seems I’m not receiving complete order forms which means I have no way of contacting you to let you know that I need more info or that it was incomplete. Please be sure to add a phone number, email address and your name. If you filled out a form and you didn’t hear from me within 2 days then chances are I didn’t receive your order or the form came to me incomplete. We are working on the problem now but let’s make sure it’s not user error!

Phone, Email and Name!! and if you have any questions before ordering you can email me directly at bamboo.brokerfamily@gmail.com

Happy Holidays!!

Posted in Uncategorized | Leave a comment

Down to the Last Pile of Andy Royer’s Hand Selected Bamboo

As we come closer to the next season of hand selecting our cane, there is but a single pile left in the warehouse (a big pile but a pile nonetheless) of Andy’s last selection. This is it folks. Andy’s hands held each piece as he pondered the quality, weight and durability with you in mind. Even though there will be more cane to come, and yes the quality will be on par, there is nothing that compares to this man’s gift of selection.  With that said, please note there has been a price increase for this last pile of Andy Royer Selection. Once our new stock comes in we will make sure to maintain competitive prices on our hand selected quality cane. After all,  I am training his mini-me and that is the next best thing.


We hope to be in China come the first of the year and have our next shipment in the warehouse by May-June. Again, if you’d like to be on the list for XL or AA shoot me an email.

We hope you have a wonderful Thanksgiving surrounded with those you love as you ponder the magic of Gratitude. We are grateful for your support and personal interest in the next phase of our business as we reflect on how to grow without our beloved Andy.

All the best to you and yours,

Candise Bertram-Royer


Posted in Uncategorized | Leave a comment

2017 and Beyond

Its been over a year since Andy’s death. And as you know, I hit the ground running as I scrambled to pick up the pieces of my heart while at the same time Andy’s business. With a baby in one hand and bamboo in the other, I managed to make it through my first year. And what a year it has been; heartache, drama, and growth: all of which tested the core of my very being. As I’ve mentioned before, not only do I manage the Bamboo Broker Family but I also run a Healing/Massage business. I’ve become a pro at juggling yet I didn’t want to just juggle one thing to the next so there began my plan of selling Bamboo Broker Family.

I’ve learned a lot over this past year about myself, community and business. I’m thankful for each of you who have purchased (and continue to purchase) our bamboo and also those who have just sent your good vibes our way. I know I can not do this alone. I appreciate your support as I’ve come full circle in this journey. Andy left some big shoes to fill. My feet might not be as big but I will continue to do my best to serve this amazing community of Bamboo Rod Builders. Therefore, I’ve decided that this is not the time to sell. Instead I will be focused on not only filling Andy’s shoes but stepping into my own as I claim and grow this remarkable business.

I’m excited to serve you and grow with your needs.

We have a good amount of 12’ bundles left in the warehouse from Andy’s trip last year, it is my hope that it will be enough to fill orders until we receive our 2017 container. I plan to bring in more XL and AA poles with the next shipment so if you’d like to be places on a waiting list for either of those please let me know, otherwise it will be first come first serve basis.

There will be,of course, transitions and changes in the Bamboo world. I will do my best to keep you updated as these changes take place within our business. I know there have been some questions about other’s and their role within my business, so for the sake of clarity and keeping rumors to a minimum, I want to address that David Serifin was someone who came to China with us. He is not associated with me or with the Bamboo Broker in anyway. We did sell him some can this past year for his personal use.  I am also aware of the Peak Bamboo development and their plans for this next year. Russ and I are on good terms and trust that our businesses will meet your needs one way or another.  Andy made many ripples within the community and It is easy to assume with the use of Andy’s name and one’s association that somehow they are tied to our business but I assure you they are not. Andy was an incredible man and what he created is incredible.

I assure you that the integrity and passion that Andy invested in this business will continue and remains with me; Bamboo Broker Family/Bamboo Broker.

Please feel free to contact me with any questions or concerns. Your feedback is always welcome.

In Gratitude

Candise Bertram-Royer

Posted in Uncategorized | 1 Comment


Oh my! The Who, What and When of the Bamboo Broker Family has NOT been decided. I know that there are some who are speaking, quite loudly, that they are in the process of taking over our business for 2017. Bottom line is that this isn’t true.  If someone is telling you that they are, with our blessing, continuing in the name of the Bamboo Broker or using Andy’s name to insure the quality of 2017, please be advised that this is not in agreement with me. I will let you know directly who we trust with our Good-Will and ability to bring you high quality cane. I have plenty of Stock in the warehouse at this point for your immediate needs. If you have questions relating to the business or our stock Call me. 206 422 2563


Posted in Uncategorized | Leave a comment

A Year of Transition and What it Means to You.

It has been an honor serving the greater bamboo community and keeping the Bamboo Broker going after Andy’s death.  Andy’s vision was to see his business continue, as is mine, yet with my current situation, as a single parent and business owner of a Massage Practice, I am struggling to find the time to serve this beautiful community  that Andy was so deeply appreciative of at full capacity.  I’m realizing that it’s time to pass the torch to someone who has the time and means to better support you in 2017.

All orders for 2017 will be passed along and you will be in good hands as this transition takes place. Thank you for your support and encouragement over this past year.  I can’t express it enough what it means to me to have had this opportunity to serve you. But please know it’s a decision not easily made. I will keep you updated here with contact information as the details of this transition become clear.

In the meantime, I have a decent stock of 12’ left and about 90 bundles of the Halves. I will sell first come first serve. All the pending back orders will be reserved (international customers).  This is the last of Andy’s hand selected Bamboo. 

Feel free to contact me with any questions or to place on order, my phone is back and running; 206 422 2563 and email at bamboo.brokerfamily@gmail.com

Posted in Uncategorized | Leave a comment

IPhone YourPhone BabyPhone

Oh how we’ve become so dependent on our phones. It has contacts, important messages to get to and social media. Alas I’m without a my phone for a few days because sweet Hattie Mae likes to throw most things she can get her hands on. Yep, as many times as I’ve dropped my phone this was the drop that sent my screen into blankville. I get nada, just a black screen. With that said, I will have Andy’s phone so please call 206-251-6773 if you need to reach me by phone. Or PLEASE email me at bamboo.brokerfamily@gmail.com if you have placed an order but haven’t heard back from me. This transition has its bumps, some emails are not coming through while other are perfect; not sure what that’s about.

Thanks for your patience.

Posted in Uncategorized | Leave a comment

What’s the Word with Bamboo?

The summer is upon us (almost here on Vashon Island) and you might be wondering what’s the deal with our little business. Some of you have ordered and received lickity split, while other are still waiting to be processed. Mainly those international orders!! I AM SORRY TO KEEP YOU WAITING! Life has given me much to juggle and I am not able to operate the business full time as my late husband had done so beautifully. With that said, please know I am filling orders as fast as I can.  Before Andy passed away, I had my own massage/healing practice that is back up and running. I wear many hats at this point and if you don’t hear from me right away, please know I am not ignoring you. I am most likely working and not home until the evening, too late to return most calls. I know that I will find the rhythm to make life and business run smoothly but in the mean time it has had its bumps.

International Shipping: I will be focused here for the next few weeks. This means you Canada!! Which might push back delivery for the domestic orders a week or two; FYI. My deepest apologies for not being able to put the time needed into these orders. Your patience is appreciated.

We still have half the stock left of Standard 12′ bundles and I am waiting conformation for the next trip to China come 2017.

Andy is missed daily, as I’m sure you can imagine, yet our life continues to unfold. Miss Hattie Mae will be turning ONE on June 22. Hard to believe she was only 3months old when Andy passed away. She is doing great and keeping us all smiling.


Posted in Uncategorized | Leave a comment